ChrisAnn Richards, SCMD, Richards + Stark Marketing Communication

ChrisAnn Richards is the principal owner of Richards + Stark Marketing Communication, a consulting firm established in
April 1997, specializing in public relations, tourism, retail marketing, and sponsorship development for some of the
nation’s premier destinations.

Biography

Richards’s professional credentials include 23 years of senior-level marketing in the shopping center and tourist
attraction industries. Prior to establishing Richards + Stark, ChrisAnn was the director of marketing for Ontario Mills.
She grand opened the 1.7 million square foot super-regional, value-oriented mall and entertainment center in November
1996. The grand opening generated over 3.5 million dollars in publicity for a total of 357 media placements. Over
150,000 shoppers visited the center the first day of opening.

Richards marketing background also includes positions as regional marketing manager for Chelsea GCA Realty, Inc.
where she oversaw marketing for two of the most successful outlet centers in the country - Desert Hills Premium Outlets
and Camarillo Premium Outlets - and developed the corporate destination marketing program targeted to tourists. She
was a seven-year principal owner in an Indianapolis-based marketing and public relations firm, and held positions as
director of marketing and public relations for the Indianapolis architecture firm Browning Day Mullins Dierdorf, Inc. She
began her marketing career in 1980 as an exhibit manager and worked as a mall marketing director with shopping center
developer Simon.

Since establishing her own company, she has won prestigious accounts with; Beverly Center (The Taubman Company)
in West Los Angeles; Craig Realty Group in Newport Beach, working their premier properties – Cabazon Outlets, Citadel
Outlets, and Outlets at Anthem. She has also spearheaded several notable events such as the award winning “Craiger’s
Annual Shopping Extravaganza”, Irvine Spectrum Center’s 1998 Hospitality Event, “A Cause to Shop” for Hollywood &
Highland’s grand opening day, and the grand opening of the California Welcome Center Los Angeles at Beverly Center.
Other special projects include the Inland Empire Tourism Council CD-ROM, the award winning “Go West Outlet
Shopping” travel planner, web site and advertising campaign, and the education seminar for Le Creuset of America, Inc.
stores titled “Public Relations and Event Planning.”

A 1980 Ball State University graduate, ChrisAnn earned her bachelor’s degree in journalism and marketing. Since 1984,
she has held the Certified Marketing Director designation from the International Council of Shopping Centers and
received Senior-level status in 1999.

Affiliations and Memberships

Anaheim/Orange County Visitors and Convention Bureau – member

California Travel Industry Association – member

Huntington Beach Chamber of Commerce – member

Inland Empire Tourism Council – past board member

International Council of Shopping Centers – member

Palm Springs Chamber of Commerce – member

Public Relations Society of America – member

Travel and Tourism Marketing Association – member and past secretary of board

Shop America – member

Shop California – member

Southern California Marketing Directors Association – board member

Women of Los Angeles – member


Harriet Jones, Marketing & Communication Resources

Harriet Jones is a marketing, advertising and public relations consultant with more than 25 years of experience in all
areas of retail marketing and communication arts.

Her experience includes the development and implementation of shopping center marketing plans, effective creative
concepts, copywriting, trade show management, event production, corporate marketing and creative direction.
Recent clients include, or have included, GMS Realty, LLC, Hopkins Real Estate Group, The Woloson Company, Bend
Properties, Watt Development, The Irvine Company, Donahue Schriber, Chelsea GCA, Trammell Crow, Two Rodeo
Drive, Coreland Companies, Sumitomo Realty & Development, Pan Pacific Development, Rouse Company, CPI and
Craig Realty Group.

Prior to her career as a marketing and advertising consultant, Jones was director of marketing for Donahue Schriber in
Newport Beach, California. She was also a marketing manager for Hughes, director of marketing for the Orange County
Register’s community newspaper division, senior account representative in the Los Angeles Times, Orange County
electronic publishing division, and copywriter for Dayton Hudson’s in Minneapolis. She has a Bachelor of Science
degree in education, and a Master’s degree in journalism from the University of Colorado.

 
 
Copyright © 2004-2007 Richards + Stark Marketing Communication, All Rights Reserved